As your business grows, application support and maintenance can become more challenging. This is why your applications need professional support to enable them to cope with the growing demands.
By outsourcing application support and maintenance, you can allocate your resources for other core business functions.
Provide uninterrupted customer service with high-performance Apps!
Gain these advantages with our service
With professional Application Support and Software Maintenance Services, you derive these benefits:
- Greater stability and efficiency of critical applications.
- Enhanced quality of service to customers.
- Your applications are in line with modern technologies.
- Reduced risks.
- You can ensure a timely release for your projects.
- Migrate your systems to the latest technologies.
- Get support to keep your systems running in the event of any unexpected faults.
- Resolve issues before they become big problems with constant monitoring.
- Enhanced security for your software and data.
Our process
Whatever the size of your business, we provide a scalable solution optimized for your specific industry. We are here to solve all your operational challenges whichever your sector, manufacturing, healthcare, finance, education, or any other.
1. Discovery process
We will sit down with your team to learn more about your business, the bottle-necks you are grappling with, and your expectations from the software you want.
2. Our recommendations
Based on your information and considering your short and long-term goals, we will suggest designs to help achieve your objectives in the most effective way.
3. Implementation
Our technically skilled team, conversant with all the advanced technologies and coding languages will develop operational software to make your business efficient.
4. Multiple testing
We conduct various testing to ensure the software is bug and glitch-free.
5. Maintenance
We provide ongoing support and maintenance after deployment.
Our Application support & maintenance services
Constant server monitoring
Our team monitors your platform 24/7 and provides real-time reporting if anything goes wrong, thus preventing downtime.
Application enhancements
We develop new features and add software integrations for your custom apps.
Solving basic usage issues
We solve basic usage issues such as those related to password resetting, logging in and out, and others.
Security Monitoring
We ensure the safety of your business and customer data with round the clock security monitoring. Our team identifies vulnerabilities, provides comprehensive reports, and fixes the issues.
SSecurity audits
We perform audits to identify any potential vulnerabilities in your software to ensure safety for your data and software.
Testing & QA
Our team conducts different kinds of tests, including functional, security, API, or integration testing, to ensure defects are fixed and the application functions without disruptions.
Compliance management
We ensure your apps are compliant with industry-specific standards and regulations and take care of any vulnerabilities arising from non-compliance.
Key Features of our service
With our customized solutions, you can reduce your costs, minimize your risks, and increase your ROI. Let us assemble the best-fitting package for you based on the specific needs of your applications.
Expertise
We have in our team a blend of full-time qualified engineers with rich experience in application support services always available for support when you need it.
Reliability
You can depend on our team for help whenever there is an unexpected issue that can result in downtime. We will provide the necessary support and help you bounce back and keep running.
Additional support
We even provide out of hours support for your applications during weekends and evenings to resolve any issues with your platform.
Confidentiality
When you deal with us, you never need to have any concerns about the safety of your business’s valuable data.